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Celebrating over 21 years of innovation and customer satisfaction.

Private Eyes is accredited through PBSA and has a team of FCRA Certified Experts that are responsible for following all state and federal guidelines. We are the exclusive hiring partner for clients in all 50 states and over 200 countries. Beyond background screening, Private Eyes also offers extensive transcript services, designed to streamline your loan approval rates.

Statistics of Success

Over 2.5 Million background checks completed

100,000+ Employers served over the last 21 years

90% of the time reports completed in 24-48 hours

What makes Private Eyes Different?

Responsiveness

A live person will always answer the phone within 30 seconds. When partnering with Private Eyes for your background check and lending needs, we provide updates regularly by phone or through our proprietary client portal. We are always available to discuss the project and respond to your changing needs.

Quality

100% of our reports are audited. For over two decades, our team has developed relationships at local, state, and federal courthouses, and with government agencies across the globe. Our unique internal process checks information at six different touch points to reduce the risk of errors and assure quality.

Results

Delivered within 24-48 hours (90% of the time). Private Eyes tailors each search to the level of responsibility and role requirements appropriate for your unique hiring situation. Utilizing our global network combined with state-of-the-art technology results in the most accurate information available.

Trusted by Industry Leaders

Private Eyes helps businesses find the solution needed to streamline their business through background checks and/or Lender solutions.

Meet the Private Eyes Team

Private Eyes team is an assembly of seasoned professionals that are dedicated to help you meet all of your business needs. Customer service with a human touch has been our niche for over 21 years.

Sandra James

CEO & Founder

Martin Serrano

VP of Supply Chain & Strategy

Frank Santa Elena

Director of Operations

Jamie Moore

Customer Service Specialist

Bree Wilson

Customer Service Specialist

Paige Thompson

Customer Service Specialist

Irra Villanueva

Customer Service Specialist

Adriana Jimenez

Lead Criminal Research Specialist

Stacy Walker

Customer Service Specialist

Deborah Jones

Administrative Support / Implementation Manager

What our Customers Say About Us

Private Eyes Certifications & Associations

In addition to having a CEO with a Private Investigators license in three states, we are certified and associated with organizations that help better serve our customers.

Coming Soon!

The New Private Eyes Platform.

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For any questions contact us at (925) 927-3333.

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NOTICE: We will not obtain personally-identifying information about you when you visit our site unless you choose to provide such information to us.

Point of Contact for Security and Monitoring: Frank Santa Elena email: security@pebackgroundchecks.com Information Systems Security Officer (ISSO) for www.privateeyesbackgroundchecks.com phone (925) 927-3333.

For any questions contact us at (925) 927-3333.

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Candidate Assistance

If Private Eyes is running your background check, please contact our Customer Service department. A person on our team will be more than happy to assist you

Email: CSS@pebackgroundchecks.com
Call: (925) 927-3333

Private Eyes Customer Assistance

If you are a current customer, please contact our Customer Service department. A person on our team will be more than happy to assist you.

Email: CSS@pebackgroundchecks.com
Call: (925) 927-3333