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Private Eyes Customer Assistance

We’ll find the best solution for you.

If you are a current customer, please contact our Customer Service department. A person on our team will be more than happy to assist you.



Call: (925) 927-3333

What makes Private Eyes Different?


A live person will always answer the phone within 30 seconds. When partnering with Private Eyes for your background check and lending needs, we provide updates regularly by phone or through our proprietary client portal. We are always available to discuss the project and respond to your changing needs.


100% of our reports are audited. For over two decades, our team has developed relationships at local, state, and federal courthouses, and with government agencies across the globe. Our unique internal process checks information at six different touch points to reduce the risk of errors and assure quality.


Delivered within 24-48 hours (90% of the time). Private Eyes tailors each search to the level of responsibility and role requirements appropriate for your unique hiring situation. Utilizing our global network combined with state-of-the-art technology results in the most accurate information available. Private Eyes clients enjoy 24/7 access to our client portal, or through our XML interface, which integrates with any client applicant tracking system (ATS) or mortgage loan origination system (LOS).

What our Customers Say About Us