As the world continues to become increasingly focused on the online world, digital lending is becoming more common. With that comes the need to adhere to key best practices for success. Doing so will allow you to create a sense of trust and responsibleness with
As a mortgage lender, it's crucial to understand the journey that borrowers go through when seeking mortgages. This understanding allows you to streamline the process, provide better service and ultimately increase customer satisfaction. Phases of Borrowers' Journeys Borrowers' journeys can be divided into several stages, from the
To build a thriving business as a mortgage broker, you need to establish your presence, expand your network, and satisfy your customers. These five mortgage marketing ideas will help you raise your profile, cultivate strong relationships, and achieve success. Find Your Niche Creating a niche in the
Several weeks ago, The Supreme Court officially struck down President Biden's plan to forgive student loans. However, the Biden administration has promised to continue searching for ways to forgive as much student loan debt as possible, which is why lending companies should always be on
One of the most important things that lending businesses need to focus on is preventing fraud as this activity results in a significant loss of income. Fortunately, digital identify verification not only helps prevent it but does so in a timely manner, essential for keeping prospective
Over the past decade, a significant portion of the economy has shifted to digital. In the lending industry, the majority of borrowers are using online portals and apps to complete transactions and apply for loans. The importance of cybersecurity in the lending sector cannot be
In the past, businesses seeking loans always relied on official financial institutions to provide the money they needed. But today, peer-to-peer lending has become a proven alternative that many businesses can utilize to gain access to the money needed to power their businesses. What is Peer-to-Peer
Environmental, social, and governance (ESG) is a popular term that's meant to represent the ethical and sustainable impacts that a company's corporate financial interests have. As is the case with many industries, ESG criteria have become much more common with lending decisions. The reason that ESG
Today, excellent customer service is required in every industry. With the competitive world we now live in and a large number of online vendors, we are seeing an improvement in the level of customer service quality in the lending industry. If you are looking to improve
From the automated phone system that we engage with before connecting to a live customer service representative when we phone into a call center to the friendly chatbot that provides us with answers to frequently asked questions (FAQs) when we visit websites, artificial intelligence (AI)